Returns and Refunds
Special Offer for Truely Pro: Try a free trial sachet with your 1kg and 2 kg pack of Truely Pro. If you don't like the taste and want to return the unopened pack, please write to us at admin@truelyhealth.com
The Company does not accept returns and/ or exchange of the products listed on the Website due to the nature of the products. However, products whose packaging is damaged in transit or which are found to be defective on delivery can be exchanged, provided that you inform the Company about such damage/ defect within 24 hours of receipt of the product. Further, in any case if the product is found to be have been tampered with or used after the delivery then the Company reserves its rights to reject the exchange of the said product. You can reach out to the Company at the contact details provided below in case you wish to exchange your purchased product.
In case a product is purchased during a sale, the purchase is a final one without any return/refund policy applicable unless the product is damaged/defective.