Welcome to www.truelyhealth.com (“Website”). This Website is provided to you by Truly Health Private Limited (“Company”) subject to the below terms of use or any other terms or policies posted on the Website by the Company from time to time (collectively, “Terms”).
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of this website https://www.truelyhealth.com (the “Website”).
This agreement is made between Truely Health Private Limited (“Owner/We/Our”) along with its team, employees, associates, affiliates, licensors, agents, service providers, third party partners or sponsors (hereinafter collectively referred to as “Team”) and You as a site visitor and /or member (“You/Your”). The use of this Website by You signifies Your agreement to both these terms and conditions (“Terms of Use”), the terms and conditions of the Website’s privacy policy etc., which are published, and uploaded on the Website for reference. By visiting, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted on the Website, you are deemed to have agreed to all the Terms of Use and the privacy policy of this Website. Prior to using this Website, please read these Terms carefully as you agree to be bound by them. Kindly print these terms of use or save a copy of these terms of use for Your records and in case you do not accept these Terms and Conditions, we recommend that you refrain from using this Website.
Consent to Terms
By using or accessing this Website, you signify your consent to be bound by these Terms. The Company reserves its rights to update or modify these Terms at any time without prior notice. Please read these Terms carefully before accessing the Website. These Terms constitute an electronic record within the meaning of the applicable law and do not require any physical or digital signatures.
Health Disclaimer
Any statements made on the Website in respect of the product(s) or efficacy thereof, have not been evaluated by any government or regulatory authority. The product(s) listed for sale on this Website are not intended to diagnose, treat, cure or prevent any disease or any medical condition. The views and nutritional advice expressed on the Website are not intended for the purpose of providing medical advice in any manner whatsoever. Please always consult your health care provider or medical professional if you are taking any medications or have any medical condition. Individual results may vary.
Any person working for/freelancing/interning with Truly Health Private Limited or associated with the brand Truely Health is not liable for any unintended side effect(s) or reaction caused by consuming the product.
Your Use of Website
Use of the Website is available only to persons who are competent to contract under the Indian Contract Act, 1872. If you are a minor, i.e. under the age of 18 years, you may use or access the Website only with the involvement of your parent/ guardian, who agree to be bound by these Terms. While we endeavour to ensure the uninterrupted and error-free transmission of this Website, due to the nature of the internet, this cannot be guaranteed. Your access to the Website may be occasionally suspended or restricted for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
The Company grants you a limited licence to access and use the Website for personal purposes only. This Website or any portion thereof (including any copyrighted material, trademarks, or other proprietary information) may not be used, reproduced, duplicated, copied, sold, resold, distributed or otherwise exploited for any commercial purpose without express written consent of the Company.
You must not use the Website in any way that causes, or is likely to cause, the Website to be interrupted, damaged or impaired in any way. You must use the Website for lawful purposes only and not for fraudulent purposes, or in connection with a criminal offense or other unlawful activity or to send, use or reuse any material that does not belong to you; or is illegal, offensive (including material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libellous, obscene, pornographic, paedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner.
You acknowledge and undertake that you are accessing the Website and transacting on the Website at your own risk. You further acknowledge and undertake that you will use the Website to order product(s) only for your personal use and not for business/ re-sale purposes. In case you wish to purchase the product(s) for business/ commercial/ re-sale purposes, please reach out to the Company on the details provided below. While we have taken precautions to avoid inaccuracies in content, this Website, all content, information (including the price of products), software, products, services, and related graphics are provided as is, without warranty of any kind.
Communications to you
When you visit the Website, you are communicating with us electronically. You will be required to provide your details such as a valid phone number, email address etc. while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Website or by any other mode of communication. By using this Website, you consent to receive such communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the Website and/or your order placed on the Website.
Contract of Sale
Your order on our Website is your offer to us to buy the product(s) in your order. We accept your offer, and conclude our contract of sale, i.e. the contract between you and the Company, for the product(s) ordered by you, when we dispatch your product(s) and send you an email confirming the dispatch.
PRIMARC PECAN RETAIL LTD (formerly known as PRIMARC PECAN RETAIL PRIVATE LIMITED) is licensed to use and operate the site and supply products directly to customers who transact using the site. As a user of the site and its services you are contracting with PRIMARC PECAN RETAIL LTD (formerly known as PRIMARC PECAN RETAIL PRIVATE LIMITED) through these terms.
Payment Options
You may pay for any product purchased on the Website using the payment options made available once you place your order. In case you choose to pay for your order using the ‘Cash on Delivery’ option, you will be charged an additional amount of INR 90 over and above your total order value.
Product Information
We endeavour to provide the most accurate information for our products sold on the Website, including information on the details, specifications, pricing, availability, dispatch timings etc. of the products. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.
Taxes
You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties, and cesses etc.
Severability
If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Force Majeure
The Company will not be held responsible for any delay or failure to comply with its obligations under these Terms if the delay or failure arises from any cause which is beyond the reasonable control of the Company. This condition does not affect your statutory rights.
Indemnity
By using this Website, you agree to indemnify and hold harmless the Company from any claim, action or demand (including attorney's fees) made by any third party or penalty imposed due to or arising out of your breach of these Terms, or your violation of any applicable law or the rights of a third party.
Reservation of rights
If you breach these conditions and the Company does not take any action, the Company will still be entitled to use its rights and remedies in any other situation where you breach these conditions. The Company reserves the right to restrict or withhold access to this Website at any point in time.
Governing Law & Dispute Resolution
These Terms are governed by the laws of India and the courts at Mumbai shall have exclusive jurisdiction over any matters/ disputes in relation to these Terms and/ or this Website.